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    Terms and Conditions

    Welcome to Sifra Journeys. By accessing our website, making enquiries, or booking any travel service with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

    1. Acceptance of Terms

    By using our website or booking any travel service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

    2. Services Offered

    Sifra Journeys provides travel-related services including, but not limited to:

    • Kashmir tour packages
    • Hotel bookings
    • Houseboat bookings
    • Taxi and transportation services
    • Sightseeing tours
    • Honeymoon packages
    • Family and group tours

    All services are subject to availability and confirmation.

    3. Booking and Payment

    Bookings are confirmed only after receiving the required advance payment.

    The remaining balance must be paid as per the agreed payment schedule.

    Failure to complete payment may result in cancellation of the booking.

    Prices are subject to change without prior notice until the booking is confirmed.

    4. Customer Responsibilities

    Customers are responsible for:

    • Providing accurate personal information.
    • Carrying valid identification documents during travel.
    • Following local laws and regulations.
    • Respecting hotel, transport, and tourism service provider policies.

    Sifra Journeys shall not be responsible for losses resulting from incorrect or incomplete information provided by customers.

    5. Travel Itinerary Changes

    Tour itineraries may be modified due to:

    • Weather conditions
    • Road closures
    • Government restrictions
    • Security concerns
    • Natural disasters
    • Operational requirements

    We will make reasonable efforts to provide suitable alternatives whenever possible.

    6. Cancellation and Refunds

    All cancellations and refunds are governed by our Refund & Cancellation Policy available on our website.

    7. Limitation of Liability

    Sifra Journeys acts as a facilitator between customers and service providers such as hotels, transport operators, houseboats, and activity providers.

    We shall not be liable for:

    • Delays or cancellations caused by third parties
    • Accidents, injuries, or loss of personal belongings
    • Flight or train disruptions
    • Natural disasters or force majeure events
    • Government actions or restrictions

    Our liability, if any, shall be limited to the amount paid directly to Sifra Journeys for the booked services, to the extent permitted by applicable law.

    8. Force Majeure

    Sifra Journeys shall not be held responsible for any failure or delay in providing services due to circumstances beyond our reasonable control, including:

    • Heavy snowfall
    • Landslides
    • Floods
    • Political unrest
    • Strikes
    • Epidemics or pandemics
    • Government regulations
    • Road blockages
    • Other unforeseen natural or operational circumstances

    9. Intellectual Property

    All content on this website, including text, images, graphics, logos, and design elements, is the property of Sifra Journeys unless otherwise stated.

    Unauthorized copying, reproduction, modification, or distribution of website content is strictly prohibited.

    10. Third-Party Services

    Our website may contain links to third-party websites or services. Sifra Journeys is not responsible for the content, policies, availability, or practices of those external websites or services.

    11. Privacy

    The collection and use of personal information are governed by our Privacy Policy.

    12. Governing Law

    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

    Any disputes arising from the use of our services shall be subject to the jurisdiction of the appropriate courts in Jammu & Kashmir, India, unless otherwise required by applicable law.

    13. Changes to Terms

    Sifra Journeys reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page.

    14. Contact Information

    For any questions regarding these Terms & Conditions, please contact:

    Sifra Journeys
    Nowhatta, Near Jamia Masjid, Srinagar, Jammu & Kashmir – 190002
    📧 Email: info@sifrajourneys.com
    📞 Phone: +91 6005970433